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Vacancy Details

Field Service Engineer (Forklifts) - REF No. EB6197

Industry Sector: Engineering - Mechanical
Location: Birmingham, West Midlands, England

Salary: from £22000 to £25000 per Annum

FRS Office: Birmingham (East)
Consultant: Amanda Babington

Detailed Job Description

Field Service Engineer Birmingham


Monday to Friday 08.00am to 16.30pm with 30 minutes for lunch

Overtime but not guaranteed, pension, life assurance, Company Van and Fuel Card

Our Client is offering an opportuntiy for an experienced Field Service Engineer to join a leading material Handling Equipment provider across the UK. The Engineer will need experience of carrying out maintenance, fault finding and diagnosis on all types of lift trucks.

Applications from Ex-Military personnel are strongly encourgaed

Key Responsibilities

Proceed to customers premises as advised, report to the customers contact, locate equipment, diagnose fault, once the fault has been diagnoses inform Service Coordinator and the customer of the approximate time of completion. Rectify any faults as required by the Customer, ensuring that the machine is left operating in a safe condition, and that the work has been carried out to the customers satisfaction.

To carry out routine maintenance as directed ensuring all necessary service parts are available prior to attending customers site, all quoted work to be highlighed by liaison personally with the customer

To liaise directly with the customers whilst on site to endeavor to obtain their agreement to proceed with any follow up repairs or other work that maybe required following a service or repair, to obtain a valid purchase order number where necessar authorising such a repair. It may be necessary to provide verbal estimates in conjunction with the Service manager / Supervisor.

To keep non -recoverable and unnecessary travel time to a minimum by

Liaising and communicating with Service Control Department.

Establishig/maintaining appropriate level of van stock/ tooling in conjunction with the Service manager

To submit detailed and a correctly completed Parts Requisition or when making requests by phone provide sufficient information as may be required.

To work mostly without supervision by using your own initiative

Qualifications and Experience

A minimum NVQ Level 2 or equivalent in engineering

A strong mechanical knowlegde in a heavy plant background, ie powered access excavators or forklifts

Must be competent in electro /hydraulic systems

Experience in fault finding / diagnostics

Must be able to communicate professionally as you will be working closely with customers and colleagues

Apply for this job

*CVs should be submitted in the following format please. - Microsoft Word (.doc or .docx), Rich Text (.rft) or Plain Text (.txt) formats. PDF files are not currently accepted but we're working on it. Submitted files should also be less than 1MB in size. Thank you.

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