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Vacancy Details

Field Service Engineer Forklifts - Aylesford - REF No. EB5869

Industry Sector: Engineering - Mechanical
Location: Aylesford, Kent, England

Salary: from £23000 to £25000 per Annum

FRS Office: Birmingham (East)
Consultant: Amanda Babington

Detailed Job Description

Permanent

Field Service Engineer forklifts covering Aylesford

A new requirement for a Field Service Engineer to carry out routine maintenance and repairs to long/short term machines and customers owned equipment. The Field Service Engineer must ensure best practice with quality and professionalism are met at all times to maintain customer satisfaction.

This Field Service Engineer must hold a qualification of NVQ Level 2 or equivalent in engineering. The engineer must hold a strong mechanical knowledge in a heavy plant background. i .e powered access excavators or forklifts.

Applications from Ex-Military personnel are strongly encouraged

Key Responsibilties

Proceed to customers premises as advised, report to the customers contact, locate equipment, diagnose the fault, once the fault has been diagnosed inform Service Coordinator and the customer of the approximate time of completion. Rectify any faults as required by the customer, ensuring that the machine id left operating in a safe condition and that the work has been carried out to the customers satisfaction.

To carry out routine maintenance as directed ensuring that all necessary service psrts are available prior to attending customers site, all quoted work to be highlighed by liaison personally with the customer

To liaise directly with the customers whilst on site to endeavor to obtain their agreement to proceed with any follow up repairs or toher work that may be required following a service or repair. It may be necessary to provide verbal estimates in conjunction with the Service Manager.

To keep non -recoverable and unnecessary travel time to a minimum by

Liaising and communicating with Service Control Department. Participating in planning workload.

Establishing / maintaining appropriate level of van stock./ tooling

To submit detailed and a correctly completed Parts Requisition or when making requests by phone provide sufficient information as may be required to enable parts to be obtained accurately and in a timely manner

To work mostly without supervision by using your own initiative, in a safe manner as laid down by the Health & Safety at Work Act

Qualifications and Experience

A minimum NVQ level 2 or equivalent in engineering

A storng mechanical knowledge in a heavy plant background, ie powered access excavators or forklifts

Must be competent in electro/ hydraulic systems

Experience in fault finding/ diagnostics

must be able to communicate as you will be working closely with customer and colleagues


Apply for this job

*CVs should be submitted in the following format please. - Microsoft Word (.doc or .docx), Rich Text (.rft) or Plain Text (.txt) formats. PDF files are not currently accepted but we're working on it. Submitted files should also be less than 1MB in size. Thank you.

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