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Vacancy Details

Training & Events Manager - REF No. EB5403

Industry Sector: Teaching and Training
Location: Wolverhampton

Salary: from £21000 to £27000 per Annum

FRS Office: Birmingham (East)
Consultant: Paul Lewis

Job Summary

This is a great opportunity for an enthusiastic and positive individual, that is looking for a press related marketing role, to join the Policy, Marketing and Communications Team. The new vision for the department is to be a dynamic, modern and innovative team that utilises digital methods and new ideas to communicate and engage effectively with businesses and wider stakeholders. The role of Training & Events Coordinator requires excellent communication skills, and a good understanding of event management. Our Client operates in a B2B landscape so experience in this type of environment would be beneficial. The Training & Events Coordinator role is an external facing role, so there will be a need to display exceptional customer service skills in this position. This Training & Events Coordinator position comes with an attractive benefits package, a rewarding role in a great team and good opportunities for personal and career development.

Detailed Job Description

EB5403: Training & Events Coordinator

Salary: £21,000 to £27,000

Location: Wolverhampton, West Midlands

Position: Permanent

This is a great opportunity for an enthusiastic and positive individual, that is looking for a press related marketing role, to join the Policy, Marketing and Communications Team. The new vision for the department is to be a dynamic, modern and innovative team that utilises digital methods and new ideas to communicate and engage effectively with businesses and wider stakeholders.

The role of Training & Events Coordinator requires excellent communication skills, and a good understanding of event management. Our Client operates in a B2B landscape so experience in this type of environment would be beneficial. The Training & Events Coordinator role is an external facing role, so there will be a need to display exceptional customer service skills in this position.

This Training & Events Coordinator position comes with an attractive benefits package, a rewarding role in a great team and good opportunities for personal and career development.

Applications from suitably experienced ex-military personnel are strongly encouraged

Key tasks

* Implementation of a portion of the strategic annual events calendar. From development and implementation through to review.
* Responsibility for the following types of events: Awards, Black Country Business Festival Chamber lead, online webinars, seminars, training style workshops and conferences (these will be a mix of internal delivery and using external event companies to deliver).
* To ensure the events and training courses are to the highest standard and consistent for each event/training session we hold.
* Utilise the website and CRM system to enhance the customer journey through the event and training process.
* Facilitation of high quality networking opportunities for local businesses at events.
* Liaison with venues, speakers, trainers, delegates and all other suppliers to deliver an event or training course.
* Encourage members and businesses to attend events.
* To liaise with external event/training contractors to make sure any externally managed events/training courses meet our objectives.
* Work closely with the other departments within the Chamber to ensure successful event/training courses.
* Responsible for the Chamber Awards process from applications through to the event (with support from an external provider).
* The day to day contact for the Black Country Business Festival with the external event company that deliver the Festival.
* Responsible for the delivery of Training courses, this will include our Leadership Programmes, Masterclasses, Export training and any future training courses that are implemented.
* Responsible for converting training course leads to bookings.

Key objectives/targets

* To deliver events/training courses on target for revenue and delegate numbers.
* To ensure each event/training course is of a high quality, on time and in line with the event/training brief.
* Encourage conversions of businesses through to membership/commercial products.
* Report after each event/training course on key KPIs to measure the success of each event/training course and suggestions for future events/training courses.
* Identify commercial opportunities to increase event and training revenue.

Job requirements

* Event and training implementation experience of 2 years plus in a B2B environment, with excellent networking skills. (preferable)
* High levels of customer service required.
* Excellent organisational and communication skills to ensure objectives are achieved.
* Ability to liaise with all external suppliers/contacts.
* Works well in a team and across functions.
* Full driving license and access to a car.
* Enthusiastic and positive individual with a can-do attitude.
* Embraces and identifies new ideas, with an understanding of the digital landscape.

Interested applicants will be expected to complete and return by email a simple application form to which CVs must be pasted.


Apply for this job

*CVs should be submitted in the following format please. - Microsoft Word (.doc or .docx), Rich Text (.rft) or Plain Text (.txt) formats. PDF files are not currently accepted but we're working on it. Submitted files should also be less than 1MB in size. Thank you.

CVs submitted NOT in the format above may not be received or processed correctly. If you experience any problems with submitting your application please give us a call on 01353 645004 and we'll help.

Please review our Privacy & Cookie Policy prior to submitting your application so that you understand how we will process your data in relation to this application. FRS take the security of your personal data very seriously and if you have any questions in relation to this, please ask. 



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