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Vacancy Details

Export Documents Administrator - REF No. EB4679

Industry Sector: Administrative and Support Services
Location: Wolverhampton

Salary: from £19000 to £22000 per Annum

FRS Office: Birmingham (East)
Consultant: Paul Lewis

Job Summary

The role of Export Documents Administrator is a full-time position (Monday to Friday 8:30am - 4:30pm), reporting to the Head of Export Documentation, the Export Documents Administrator will advise upon, process and verify a variety of export documentation. The Export Documents Administrator also requires ad-hoc duties to support and assist the smooth running of the export department as listed below.

Detailed Job Description

EB4679: Export Documents Administrator

Salary: £19,000 to £22,000

Location: Wolverhampton, West Midlands

Position: Permanent

The role of Export Documents Administrator is a full-time position (Monday to Friday 8:30am - 4:30pm), reporting to the Head of Export Documentation, the Export Documents Administrator will advise upon, process and verify a variety of export documentation. The Export Documents Administrator also requires ad-hoc duties to support and assist the smooth running of the export department as listed below.

Applications from suitably experienced ex-military personnel are strongly encouraged

Main Duties and Responsibilities:

* To receive enquiries from export clients and establish their needs.
* Process all enquiries and record on Management Information systems.
* As a registered document signer provide export documentation service as required.
* To ensure mandatory training is up to date to comply with standards.
* Process and certify a variety of documents as required.
* Advise clients on documentation regulations ensuring that everything is kept up to date
* To identify customer needs and explain the range of services available to meet that need
* Direct clients to appropriate sources of information or support.
* To have a clear understanding of all customer needs both internally and externally.
* To generate leads for other services.
* Keep up-to-date and have a good knowledge of ndustry services.
* Keep up-to-date with developments in business information and legislation affecting export.

Skills and Experience

Essential

* Self-motivated
* Ability to work under pressure
* Ability to fully complete tasks and reach a successful conclusion
* Time management and prioritising
* Team Working
* Customer focused
* Efficient and organised
* Attention to detail
* Good verbal and written communication skills
* Multi-tasking
* Able to build good working relationships
* Knowledge of Word, Excel and Outlook and Information Management Systems

Knowledge and Experience

* Qualification of certification procedures (British Chambers of Commerce) would be an advantage.
* Candidates must have a satisfactory general education, have very good organisational and communication skills, an eye for detail, an ability to work with the public and the flexibility and confidence to work both as part of a team and individually.
* Experience in an international trade environment and knowledge of export processes and procedures would be a distinct advantage but full training will be given.

Interested applicants will be expected to complete and return by email a simple application form to which CVs must be pasted.


Apply for this job

*CVs MUST be named in the format "YOUR NAME - CV.doc" and be in either Microsoft Word (.doc or .docx), Rich Text (.rft) or Plain Text (.txt) formats. PDF files are not accepted. Submitted files should also be less than 1MB in size.

 

CVs submitted NOT in the format above may not be received or processed correctly.